Whereas, all non-faulty returns are liable to a 25% to 50% restocking fee, depending on the circumstance, unless incorrectly supplied by Bulk Devices.Ī 25% restocking fee will be charged in case customers fail to return incorrectly supplied items in their original condition, including the good’s accessories, manuals, software, and warranties – all should be undamaged. Non-Faulty Returns Conditions - In case we agree, at our sole discretion, to accept the return for credit of unwanted products, the Goods must be returned with our prior written agreement within fourteen days of delivery, they must be unopened, with the manufacturers' seals intact, and in a resalable condition. Our non-returnable and non-cancellable orders include orders that are shipped directly from manufacturers. Please also note that you will be required to organize and pay for the delivery return. To avoid liability for lost goods, you must arrange insurance against the goods while they are in transit. Within 14 days of the signed goods by customers, we request the goods remain unused for us to receive them in a resalable condition, including all accessories, packing, etc.
You may ensure your item is adequately re-packaged using the original outer packaging, otherwise, a 25% restocking fee may be charged. Within the next 14 days of the package’s arrival, customers may then arrange for the shipment to be returned.
In case the item has already been dispatched, we suggest consumers or business accounts not open the shipment upon its arrival. Failing to email before the order is dispatched will incur a restocking fee of 25%.
Cancellation Policy - If a consumer or business account intends to cancel an order, we will not charge them anything extra upon receiving an email with the order reference number or PO number before the order dispatch process.
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